Accepted payment methods
Returns & exchanges
Payment
*Accepted Payments*
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I accept paypal and google for all payments, Certain items are available for trade, please contact me if you would like to arrange a trade. I can also provide layaway services if you cannot pay the whole amount at once please convo me about this if you want to pay in installments.
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*Payment Terms*
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Payments should be completed within 3 working days, I will send a reminder when the 3 days has passed regarding payment and the a further 2 messages 3 days apart. After the last message if payment is not received you will be marked as a non payer and the sale will be cancelled.
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*Reservation Policy*
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If you are interested in any of my items but cannot pay for it straight away i can reserve the item for you, this helps when you are waiting for payday (i know that feeling well) I will reserve your item for upto 4 weeks, if you have not contacted me regarding your reservation before the 4 weeks has passed the item will go back for general sale.
Shipping
*Shipping Policies*
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I ship worldwide from the United Kingdom using Local Postal Services and Standard Airmail services, prices are based of the weight of the parcel and do not include the additional insurance. If you want to have your parcel insured please contact me prior to making your purchase as there will be an additional charge of $1.40 for United Kingdom and $3.50 for everywhere else.
Items are shipped usually within 2 working days of cleared payment, however as I work full time I may not be able to get to the post office until Saturday, I will convo you as soon as your item is shipped.
Parcels should arrive within 5 working days.
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*Surface Mail*
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We have now organised Surface Mail options for our deliveries, items sent by Surface Mail can take 2-12 weeks to arrive but are an option if you are on a budget, if you wish your item to be sent via surface mail, please convo me BEFORE you purchase the item i will then change the shipping profile and reserve the item for you. Prices for Surface Mail are below:
1st Item 2nd Item
0-100g $3.10 $2.30
101-250g $4.55 $3.75
251-500g $7.00 $6.25
504-750g $9.50 $8.65
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*Packaging & GiftWrap*
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I try to be as eco friendly as possible with packaging, so all items used in the packaging can either be re-used or recycled.
All items come pre gift wrapped in white acid free tissue paper tied with organza ribbon, and include a small organza bag of lavender.
Items are mailed using blue plastic mailing bags, they are tearproof, waterproof and lightweight and they can be recycled.
If you want your item to be shipped in a box, please convo me before making a purchase as there will be additional charges.
Additional policies and FAQs
*Additional Stuff*
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Please be aware I also work full time aswell as creating items for my shop, if im especially busy with work I will put a notice in my shop just to let everyone know there may be a delay.
I rarely allow custom orders mainly due to time restrictions, these are for my good friends or traders on the site.